![]() Reconnect the power cord to the rear of the printer. Hold the ink cartridge at a slight upward angle with the ink cartridge contacts facing the rear of the printer, slide the ink cartridge into the empty slot, and then close the lid on the ink cartridge slot to secure the ink cartridge in place.ġ4. Allow the carriage contacts to dry for about 10 minutes.ġ2. Use the swab or cloth to clean the electrical contacts in the carriage, located inside the printer in the ink cartridge slots.ġ1. Clean only the copper-colored contacts on the ink cartridge, and then allow the ink cartridge to dry for about 10 minutes.ġ0. ![]() Lightly moisten the lint-free cloth with distilled water, and then squeeze any excess water from it.ĩ. Pull up on the ink cartridge to remove it from the slot.Ĩ. Step 1: Use genuine HP ink cartridgesStep 2: Allow automatic servicing to completeStep 3: Check the paperStep 4: Check the print settingsStep 5: Check the estimated ink levelsStep 6. To release the ink cartridge, lift the lid on the ink cartridge slot, and then gently push the lid back until it stops.Ħ. Disconnect the power cord from the rear of the printer.ĥ. Wait until the carriage is idle and silent before you continue.Ĥ. The carriage moves to the ink cartridge access area. Moisten enough of the paper towel and gently dab it on the screened port for the black ink. Once you have it removed, get a bowl of hot water and a paper towel. Remove the print head again following the steps above. Slide your fingers into the two slots, and then gently lift up to open the ink cartridge access door. Here is an extra step you can take to try and resolve the issue. Press the Power button to turn on the printer.ģ. Kudos to you for that.ĭry foam-rubber swabs, lint-free cloth, or any soft material that does not come apart or leave fibers (coffee filters work well)ĭistilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges) 2. Superb description, brilliant troubleshooting and terrific observations made before posting. I reviewed the case regarding issues with the printer. Business PCs, Workstations and Point of Sale Systems.Repeat these steps to inspect the vents on each of the ink cartridges. Slide the ink cartridge into its slot, and then gently press the ink cartridge down until it snaps into place. Printer Wireless, Networking & Internet Turn the ink cartridge so that the ink cartridge contacts face downward, and then match the label color with the color dot on the carriage.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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